Can I have a look at the painting before buying it?
Unfortunately, that is not a possibility since we are an online portal for art. However, care is taken to ensure the image is as close to the real artwork as possible.
I like a painting. Can I reserve it?
No, you cannot reserve paintings for purchase at a later date.
What is the sequence of events I order a painting? When will you deliver the artwork?
Once you order a painting, and received a full payment we will immediately/withing 5 working days ship the order to the buyer address through a reliable courier service.
So, after I order the work, I just wait for the painting to come?
Almost. The painting is immediately dispatched to you. Also we will provide you the courier/shipping details. At this juncture you are asked for your feedback to ensure that the painting is not damaged.
How soon can I get the painting?
You can get the painting delivered almost as soon as the payment gets credited into our bank account. The artist couriers the work in a time period of one or two or three working days by a reputed courier service.
What if the painting is damaged in transit? Can I return it?
In case the work gets damaged in transit on account of negligent handling or poor packing, it can be returned to the Artist within 2 working days – this means you should ship it back within 2 days even if it takes longer to reach the artist, that’s okay. The other reason you can return the work is because the image does not match the artwork. However, our Terms & Conditions does not allow you to return the work because you have changed your mind and do not like the artwork anymore. Such a return is not covered by our terms of sale.
How do I contact 'You' ?
How can I buy artwork from 'You' ?
If you like an artwork and would like to place an order, please simply do email us your query on firstname.lastname@example.org / email@example.com please tell us lot number of the painting. Then we will tell you the next. We will response you as soon as possible to receive your email.
Payment option: INR/Rupees. We accept almost all Indian Debit Card / Credit Card / Net Banking / NEFT/ RTGS/ Mobile MMID / Cash / Check / Demand Draft.
Payment options: Dollar/USD. We accep Debit / Credit Card / Paypal / Wire Transfer
Please see more payment option
I am a NRI Buyer can I pay through the INR/ Rupees prices?
Yes, NRI Buyers can pay throgh the INR/Rupees, amount remmit to our bank account in India. If shipping address outsite India additional charges for shipping and packing will be added with Iisted INR price. Please contact us at- firstname.lastname@example.org / email@example.com, we will response you as soon as possible to receive your email with the account details.
Please provide us the complete Shipping address with PIN / ZIP Code and valid contact number and email address for quick and successful delivery.
How do I make a payment?
It is a click and buy model online portal for sale art. Please click on the particular artwork and go through 'Buy Now' button to proceed your booking and payment by our high security online payment gateway whether you may pay by your debit card or credit card, net banking or any other options.
For Wire Transfer please contact your bank. Please send an email to us on firstname.lastname@example.org / email@example.com mentioning your name, contact number, image code before amount paid and after the paid of amount please provide us the payment reference number (transaction code). to proceed your order.
Is there a delivery cost?
There is no delivery cost.The price of the art works listed is all inclusive packing, shipping and handling expenses for Buyers residing in India. For those Buyers residing outside India, will no need to pay shipping and handling charges as it's already included with Dollar prices as 10% premium charges for all orders, but we would not take any responsibilities regarding your country tax rules. All type of taxes will be borne by you if be needed in your country.
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